Contact Us

We'd love to hear from you. Whether you have a question about a feature, ran into a bug, want to suggest an improvement, or are interested in a partnership, our team reads every message and is happy to help.

Email Us

For support, feedback, technical questions, or business inquiries (partnerships, advertising), email us at the address below. To help us reply faster, include a short description of what you were trying to do — and for a bug, the browser and device you were using so we can reproduce it. We aim to respond within 24-48 hours on business days.

[email protected]

What we can help with

  • Using the grid splitter, carousel maker, puzzle maker, or any image tool
  • Bug reports and unexpected results (please include steps to reproduce)
  • Feature requests and feedback on what to build next
  • Partnership, advertising, and other business inquiries
  • Privacy questions — note that all image processing happens locally in your browser

Response time

We're a small, independent team and personally reply to every email, usually within 24-48 hours (Monday to Friday). There's no contact form to fill out and no account required — a direct email is the fastest way to reach a human.

About 9grid

9grid.app is an independent project building fast, private, browser-based image tools — including the grid splitter, Instagram carousel maker, photo grid maker, image compressor, format converter, no-crop fitter, and color palette extractor. Every tool is free to use, with no watermarks and no account required.